Privacy Policy

Last updated: January 2026

This Privacy & Cookie Policy (the “Policy”) explains how Steel Space Concepts (“Steel Space Concepts”, “we”, “our”, or “us”) collects, uses, discloses, and protects personal information when you visit or interact with our website (the “Website”).

We are committed to protecting your privacy and handling personal information in a transparent and responsible manner, in accordance with applicable privacy laws, including Quebec’s Act respecting the protection of personal information in the private sector (Law 25), Canada’s PIPEDA, and other applicable regulations.


Changes to this Policy

We may update this Policy from time to time to reflect changes to our practices, technologies, or legal requirements. The most recent version will always be posted on this Website and indicated by the “Last updated” date above. Continued use of the Website after changes are posted constitutes acceptance of the updated Policy.


Personal Information We Collect

We may collect personal information in the following circumstances:

  • When you subscribe to our newsletter

  • When you complete a contact form

  • When you communicate with us via live chat or email

  • When you request information about our services or projects

The personal information we collect may include:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Company name

  • Any information you voluntarily provide in your communications

Providing personal information is optional. However, choosing not to provide certain information may limit our ability to respond to your requests or provide specific services.


Non-Personal and Technical Information

We automatically collect certain non-identifying or technical information when you interact with the Website, including:

  • Browser type and version

  • Device type

  • Operating system

  • IP address (anonymized where required)

  • Pages visited and time spent on the Website

This information is used to understand how the Website is used, improve performance, and enhance user experience.


Cookies and Similar Technologies

We use cookies and similar technologies to ensure the proper functioning of the Website, analyze usage, personalize content, and support marketing efforts.

Cookies may be categorized as:

  • Essential cookies: Required for the Website to function properly

  • Analytics cookies: Help us understand how visitors use the Website

  • Marketing cookies: Used to deliver relevant advertising and measure campaign performance

You can accept, refuse, or manage non-essential cookies at any time via our cookie banner or cookie settings link. You may also adjust your browser settings to block cookies; however, some Website features may not function properly as a result.


Advertising and Remarketing

We may use advertising and remarketing services such as Google Ads to promote our services across the internet. These services use cookies and similar technologies to display ads that may be relevant to you based on your interactions with our Website.

You can manage your advertising preferences through your cookie settings or directly via Google’s ad settings.


Use of Service Providers

We may share personal information with trusted third-party service providers who assist us with website hosting, analytics, communications, marketing, or customer support. These providers are contractually required to protect personal information and use it only for the purposes specified by us.

Some service providers may be located outside of Canada, including in the United States. As a result, personal information may be subject to the laws of those jurisdictions.


Retention of Personal Information

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer required, information is securely deleted or anonymized.


Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate or incomplete information

  • Withdraw consent for certain uses of your information

  • Request deletion of your personal information, subject to legal obligations

Requests may be made using the contact information provided below.


Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.


Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.


Contact Us

The file containing your personal information is maintained at our offices in Montreal, Quebec, Canada, or on the secure servers of our service providers. Access is limited to authorized personnel only.

If you have questions, wish to exercise your privacy rights, or would like additional information about this Policy, please contact us at:

Steel Space Concepts
1-426 Sainte-Hélène Street
Montreal, Quebec, H2Y 2K7
Email: info@steelspaceconcepts.com

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